Terms and conditions

1) Subject

The contracts for the sale of new tires and/or new alloy and steel rims, sold remotely via the online network from the "agcompanytyres.co.uk" site are governed exclusively by these general terms and conditions.

2) Parties

These general contract conditions exclusively govern sales contracts stipulated by consumers, meaning as such all persons acting for purposes unrelated to any business or professional activity , and AG Company Srl - Registered office Via Siria 24 - 00179 - Rome (RM) PI: GB303341651. The purchase order made by those who are not resident or domiciled in UK or by those who have not reached the age of eighteen are considered to have no effect.

3) Conclusion of the contract and acceptance of the general terms and conditions

The contracts for the sale of new tires and / or new alloy and iron rims on the "agcompanytyres.co.uk" site are considered concluded when AG Company Srl receives the purchase order made by the consumer. The consumer, by sending his purchase order electronically, declares to have read and accepted these general terms and conditions and undertakes to observe and respect them in his relations with AG Company Srl.

4) Consumer obligations

The consumer is required, before submitting his purchase order, to carefully read these general terms and conditions. The forwarding of the purchase order implies their full knowledge and acceptance. Finally, the consumer is required, once the online purchase procedure has been completed, to print and keep these general conditions of contract, already viewed and accepted during the contract conclusion phase.

5) Purchase methods

The consumer purchases the product, the characteristics of which are illustrated online in the relative descriptive and technical sheets, at the price indicated therein (with VAT always included and valid exclusively for online purchases) to which are added the delivery costs specified on the site. Once the purchase order has been forwarded, the consumer will receive from AG Company Srl an e-mail message confirming the receipt of the purchase order and containing information relating to the main characteristics of the purchased good, a detailed indication of the price, delivery costs, applicable taxes and means of payment and containing a reference to the general terms and conditions and to the information about the existence of the right of withdrawal, the conditions and methods of its exercise displayed on the site. Following the approval of the "Decree Law no. 223 of 4 July 2006" maneuver bis "Art. 37 paragraphs 8 and 9, converted with Law 248 of 4 August 2006, which came into force on 12 August 2006", the obligation to create the list of customers and suppliers, and that therefore this entails the unavoidable need to ask customers who request an invoice (instead of a simple receipt) to enter VAT in the appropriate fields on the site.

6) Payment

The costumer can make the payment due by choosing one of the following methods listed

  • a) Payment with Credit Card on secure serv
  • b) Payment with Paypal (account Paypal or credit cards).
  • c) Payment with bank transfer

7) Delivery

The purchased good is delivered to the consumer by express courier. The fiscal document is sent by email to the specified email address. In case of non-delivery, it is always possible to request a copy of the tax document by contacting us via email, whatsapp or contact form. Shipping times are shown on the product sheet immediately below the price. The delivery times indicated are always estimated times and never guaranteed. agcompanytyres.co.uk undertakes to ensure that these times are always respected, but any delays in the delivery of the goods will not be the subject of disputes or any refunds. The delivery of the product is always carried out by third-party companies, not owned by Ag Company Srl, therefore the delivery is not under the responsibility of Ag Company Srl. For shipping to the islands, 1/2 more days are always required. by the courier.

8) Guarantee of conformity and defective products

The products purchased on the site "agcompanytyres.co.uk" are subject to the rules on the sale of consumer goods contained in articles. 1519 bis - 1519 nonies of the civil code. The delivered products comply with the characteristics illustrated online in the relative descriptive and technical sheets. AG Company is liable to the consumer for any lack of conformity existing at the time of delivery of the goods. In the event that the delivered goods present a lack of conformity, the consumer has the right to restore the conformity of the goods. Without prejudice to the applicability of the remaining provisions contained in Articles 1519 ter and following of the civil code, the aforementioned right is recognized by the consumer as long as the delivered goods have been assembled and used correctly, in compliance with its destination. In particular, the aforementioned guarantee does not apply to goods that have conformity defects that the consumer knew at the time of the conclusion of the contract or could not ignore with the use of ordinary diligence (by way of non-exhaustive example: DEMO tires, or tires used for tests by manufacturers, covered by warranty, but with signs of use)

9) Terms

The costumer is required to report the lack of conformity of the goods to AG Company Srl within the 7th (seventh) day of receipt of the products..

10) Right of withdrawal

Pursuant to art. 45 and following of Legislative Decree 21/14, if the customer is a final consumer, he has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. The Customer may exercise the right of withdrawal within 14 calendar days from the date of receipt of the products. It should be noted that, according to article 57 of the Consumer Code: 'the consumer returns the goods or delivers them to the professional or to a third party authorized by the professional to receive the goods, without undue delay and in any case within fourteen days from the date on which has notified the trader of his decision to withdraw from the contract pursuant to Article 54. The deadline is met if the consumer returns the goods before the expiry of the fourteen-day period. '. Therefore, in case of non-return of the goods by the Consumer or in case of late return (beyond the term of 14 days), the withdrawal will not be considered valid, and therefore Ag Company SRL will be able to withhold the sums paid without possibility for the Consumer. to obtain a refund. In any case, Ag Company SRL can withhold the reimbursement until it has received the goods or until the consumer has demonstrated that he has sent the goods as indicated in art. 56 of the Legislative Decree 6 September 2005, n. 206 - Consumer Code. Regardless of the law that protects the buyer with the right of withdrawal, we are at your complete disposal to resolve any dissatisfaction. The customer has 14 days, starting from the date of delivery of the goods, to return the goods received. This right applies to return shipments with original packaging intact and suitable for resale of the product. Shipments must be authorized by AG Company Srl, and must be accompanied by a letter explaining the reasons for the return, as well as the receipt received together with the shipment.
Return shipping must be shipped to:
AG Company Srl - Via Consortile 1 - 84084 - Fisciano (SA)

In case of refusal of delivery, fixed costs of £ 45 will be charged for the return of the goods. Shipping costs, even when received as a gift or included in the price, cannot be refunded but will be retained by AG Company Srl.
The payment of the refund amount is made by transfer to a bank account or refund via the Paypal system. The customer is therefore required to communicate to us, together with the request to return the products, the IBAN of the bank account on which you want to receive the credit or the email address of your Paypal account. The shipment of the products covered by the withdrawal is at the expense of the customer, therefore shipments at our expense will not be accepted.

11) Express termination clause

In the event of total or partial non-payment of the purchase price of the asset, AG Company Srl reserves the right to declare pursuant to and for the purposes of art. 1456 of the civil code terminated this contract by sending a written communication to the consumer's electronic address.ù If there was an erro of the sale price or stock of the purchased product, Ag Company Srl reserves the right to cancel the order, upon notice by email, refunding the full amount spent, without any liability

12) Applicable law and competent court

This contract is regulated by the Italian law. Any dispute relating to the stipulation, interpretation, execution or termination of this contract will be referred to the exclusive jurisdiction of the judge of the place of residence or domicile of the consumer, if located in the territory of the State.

Although not expressly provided for in this contract, the Italian laws apply.